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Felt Bicycles Customer FAQ

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How do I Contact Felt Bicycles Customer Service?

The question we are asked most often is about how to talk to Felt Bicycles customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Felt Bicycles Customer Questions

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Sizing and Maintenance

How do I care for and maintain my Felt bicycle?

Maintaining a Felt bicycle involves regular cleaning with mild soap, lubrication of the chain and moving parts, checking tire...
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How can I determine my correct bike size?

To find the right bike size, start by measuring your inseam and checking Felt Bicycles' sizing charts on their website. Also,...
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Purchasing and Delivery

Where can I find a Felt bicycle dealer near me?

To find a Felt bicycle dealer nearby, visiting the official Felt Bicycles website is recommended. There, a dealer locator tool...
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What is the typical delivery time for Felt bicycles?

Felt Bicycles does not have a set delivery time, as it can change based on the bike model, order volume, and shipping area....
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Does Felt offer a return policy on their bicycles?

Felt Bicycles has a return policy that can vary depending on the purchase method and retailer. Customers should check the...
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Are there financing options available for Felt bicycles?

Felt Bicycles does not directly offer financing, but many retailers selling their bikes may partner with third-party financing...
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Bicycle Offerings

What types of bicycles does Felt offer?

Felt Bicycles provides a wide variety of bicycles to suit different cycling styles and terrains, including road bikes, mountain...
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Does Felt offer any customization options for bicycles?

Felt Bicycles provides various customization options for their bikes, including frame size, colors, components, and accessories...
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Are Felt bicycles suitable for beginners?

Felt Bicycles caters to beginners with a variety of models emphasizing stability, comfort, and ease of handling. Their diverse...
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What is the difference between various Felt bicycle models?

Felt Bicycles provides a variety of models aimed at different riding styles and preferences. Key differences include materials,...
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Policies and Updates

What is the warranty policy for Felt bicycles?

Felt Bicycles generally provides a limited lifetime warranty on frames and a limited one-year warranty on most components,...
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Does Felt participate in local cycling events?

Felt Bicycles is actively involved in local cycling events such as races and community rides, partnering with clubs to enhance...
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How can I stay updated on new Felt products?

To keep abreast of new offerings from Felt Bicycles, one can regularly check their official website for updates, sign up for...
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Parts and Accessories

Can I order replacement parts for my Felt bicycle?

Yes, replacement parts for Felt bicycles can be ordered through their website, which features various components and...
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What accessories are available for Felt bicycles?

Felt Bicycles provides a diverse selection of accessories for all types of cyclists, including helmets, cycling apparel, safety...
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We look to the Felt Bicycles issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Felt Bicycles issues reported to GetHuman
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