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Family Dollar Stores Customer FAQ

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What is Family Dollar Stores's Phone Number?

The question we are asked most often is about how to talk to Family Dollar Stores customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Family Dollar Stores Customer Questions

Is there a fee for adding money to a Blue Bird debit card? I was charged last time I went there 3/20/24

Family Dollar doesn't typically charge a fee for loading money onto a Bluebird Card at their location. However, certain transactions like ATM withdrawals may have additional fees. If you noticed a charge, it may have been due to other services you availed at the time. Please remember that store policies can change, and it could also vary by location. It would be best to ask in-store, at the time of transaction, for any applicable fees when using particular financial services.
Asked Apr 19, 2024 1:49 AM

Why is family Dollar charging me to reload my bluebird American Express card

Family Dollar itself doesn't charge a fee to reload your Bluebird American Express card. However, there could be certain other transaction fees associated with your card, imposed by the issuer - American Express. It's best to check the terms and conditions of your Bluebird Card to understand any fees that might be involved in loading money onto the card.
Asked Mar 4, 2024 8:39 AM

Help me with my Family Dollar Stores customer service issue

Store Locations

Where are Family Dollar Stores located?

Family Dollar Stores operate across the United States, primarily in urban and suburban regions, making them readily accessible...

What hours are Family Dollar Stores open?

Family Dollar Stores have varied hours based on location, usually opening at 8:00 AM and closing by 10:00 PM, though some may...

Products and Services

What products does Family Dollar sell?

Family Dollar stocks a wide array of items tailored for families and individuals, including groceries, household essentials,...

Are there age restrictions on purchasing certain products at Family Dollar?

Family Dollar Stores implement age restrictions on specific products like tobacco and alcohol, typically requiring customers to...

Can I find seasonal items at Family Dollar?

Family Dollar usually provides a range of seasonal merchandise throughout the year, including holiday-themed items for various...

Coupons and Promotions

Does Family Dollar accept coupons?

Family Dollar permits the use of coupons to help customers save money. They generally accept manufacturer coupons from...

What is the Family Dollar Smart Coupons program?

The Family Dollar Smart Coupons program offers shoppers a way to save money through digital coupons. By creating an account on...

Does Family Dollar offer any special promotions?

Family Dollar frequently has promotions and discounts, such as weekly sales and seasonal events. They also provide digital...

Payment and Orders

What payment methods are accepted at Family Dollar?

Family Dollar Stores offer a wide range of payment options including cash, debit, major credit cards, and EBT cards for...

Does Family Dollar offer online shopping and delivery?

Family Dollar provides online shopping through its website, featuring many of the same products as its stores. Additionally,...

Can I place an order for in-store pickup at Family Dollar?

Family Dollar Stores currently do not provide an in-store pickup option for online purchases. Customers can shop in person or...

Store Policies

Does Family Dollar offer returns or exchanges?

Family Dollar allows returns and exchanges on most items within thirty days, provided they are unused and in original...

Does Family Dollar have a price match policy?

Family Dollar does not officially price match competitors, instead focusing on providing low prices across various products....

What is the return policy for food products at Family Dollar?

Family Dollar typically does not allow the return of perishable food items due to safety reasons. Non-perishable items may be...

Employment Opportunities

Does Family Dollar offer a loyalty program?

Family Dollar does not have a conventional loyalty program but provides various discounts, sales, and digital coupon options...

Can I apply for a job at Family Dollar?

Individuals can apply for jobs at Family Dollar by visiting their website to view current openings in various roles. The site...

How does Family Dollar's loyalty program work?

Family Dollar's loyalty program rewards shoppers with points on eligible purchases, which can be redeemed for discounts....
We look to the Family Dollar Stores issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Family Dollar Stores issues reported to GetHuman
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