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FairPoint Communications Customer FAQ

Top Answers & How-to Guides

What is FairPoint Communications's Phone Number?

The question we are asked most often is about how to talk to FairPoint Communications customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I transfer my existing phone number to FairPoint Communications?

It is indeed possible to transfer an existing phone number to FairPoint Communications through a process called number...

What payment methods does FairPoint Communications accept?

FairPoint Communications offers various payment methods for customer convenience, including credit and debit cards, bank...
Ask any question you have about FairPoint Communications customer service, get an answer now.
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Recent FairPoint Communications Customer Questions

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Services Offered

What services does FairPoint Communications offer?

FairPoint Communications provides a range of services for both individuals and businesses, including high-speed internet, voice...
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Does FairPoint Communications offer internet service?

FairPoint Communications indeed provides internet services, including different tiers from basic to high-speed options. The...
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What are the different internet plans available?

FairPoint Communications features diverse internet plans, catering to various needs and usage levels, which can differ by...
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Are there any data caps on FairPoint Communications' internet plans?

FairPoint Communications generally does not impose data caps on its internet plans, which is beneficial for heavy data users....
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What speed options are available for FairPoint internet customers?

FairPoint Communications provides various internet speed options tailored to customers' needs, ranging from basic levels for...
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Account Management

Can I transfer my existing phone number to FairPoint Communications?

It is indeed possible to transfer an existing phone number to FairPoint Communications through a process called number...
Read more

What payment methods does FairPoint Communications accept?

FairPoint Communications offers various payment methods for customer convenience, including credit and debit cards, bank...
Read more

What is FairPoint Communications' cancellation policy?

FairPoint Communications' cancellation policy varies based on service type and contract terms. Customers may face early...
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Is there a contract requirement for FairPoint Communications services?

FairPoint Communications offers various services with different contract options. Depending on the selected plan, customers can...
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Customer Support

Does FairPoint Communications offer any customer support resources?

FairPoint Communications has various customer support resources, including an online help section with FAQs and troubleshooting...
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What is the installation process for FairPoint Communications services?

The installation process for FairPoint Communications services includes scheduling an appointment, where a technician assesses...
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What should I do if I experience issues with my service?

When experiencing service issues with FairPoint Communications, start by troubleshooting, like restarting your modem or router...
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We look to the FairPoint Communications issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
FairPoint Communications issues reported to GetHuman
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