© GetHuman Inc.

What is the process for transferring my prescription to another pharmacy?

Asked 5 months ago
Transferring a prescription to another pharmacy generally involves a straightforward process, although specific steps may vary depending on the pharmacy involved. First, one will need to choose the new pharmacy where the prescription will be transferred. It is advisable to contact that pharmacy directly, as they will typically handle the transfer process. Once the new pharmacy is contacted, they will likely require some essential information to facilitate the transfer. This information may include the patient’s name, date of birth, the name of the medication, and the name of the original pharmacy from where the prescription is being transferred. Additionally, the prescription number may be helpful, if available. After providing the necessary details, the new pharmacy will usually request the transfer from the original pharmacy. The original pharmacy is then responsible for verifying the prescription and releasing it to the new pharmacy. It is important to note that while most transfers can take place quickly, certain medications may have restrictions or state laws that could affect the transfer process. For further details specific to your situation, looking at the current website of Express Scripts may provide additional guidance and contact information.
Answered Jul 3rd 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Similar Questions

Ask a Question All Express Scripts Questions

Need to call Express Scripts?

If you need to call Express Scripts customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Express Scripts

Express Scripts

Find a list of many popular Express Scripts questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Express Scripts Express Scripts Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!