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Express Ramps Customer FAQ

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What is Express Ramps's Phone Number?

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Ramp Specifications

What types of ramps does Express Ramps offer?

Express Ramps provides a range of ramp options catering to various needs, including wheelchair ramps, loading ramps, and...
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What materials are the ramps made of?

Express Ramps primarily uses high-quality aluminum for their ramps, valued for its strength, lightweight nature, and rust...
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What is the weight capacity of the ramps?

Weight capacities for ramps from Express Ramps differ based on the model, generally ranging from 300 to over 1,500 pounds. For...
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Are there different sizes available for the ramps?

Express Ramps provides a range of ramp sizes to meet various needs, including different lengths, widths, and weight capacities,...
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Can the ramps be adjusted for different heights?

Express Ramps provides several ramp designs that feature adjustable heights to accommodate different vehicle types and entry...
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Usage and Maintenance

Can the ramps be used both indoors and outdoors?

Express Ramps provides a range of ramp options suitable for both indoor and outdoor settings. Durable materials allow certain...
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Do the ramps require any maintenance?

Express Ramps are generally low-maintenance, designed for durability. However, periodic checks for wear, damage, or loose parts...
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How do I choose the right ramp for my needs?

Selecting the appropriate ramp requires assessing its intended use, including the weight capacity, slope, and length for...
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Safety and Quality

What is the warranty on the ramps?

Express Ramps provides a limited warranty on their ramps, covering defects in materials and workmanship for a specific time,...
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Are there any safety features included with the ramps?

Express Ramps prioritizes safety by incorporating features like non-slip surfaces for better traction, safety rails, and edge...
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What are the safety standards followed by Express Ramps?

Express Ramps prioritizes safety by adhering to industry regulations, including the Americans with Disabilities Act and OSHA...
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Order and Delivery

What is the return policy for the ramps?

Express Ramps generally allows returns of unused ramps in original condition within thirty days of purchase, but some items...
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What is the average delivery time for ramps?

Average delivery times for ramps vary from a few days to a couple of weeks, influenced by product type, stock availability, and...
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What is the process if I receive a damaged ramp?

When a customer receives a damaged ramp, they should quickly inspect and photograph the damage for documentation. Following...
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Customization and Services

Are there testimonials or reviews available for Express Ramps products?

Express Ramps collects customer testimonials and reviews detailing product quality, durability, and performance. To access...
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Do Express Ramps offer installation services or guides?

Express Ramps does not offer installation services but provides detailed guides and resources to help customers with proper...
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Can Express Ramps create custom ramps?

Express Ramps does offer the option to create custom ramps tailored to specific needs, accommodating varying measurements,...
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