Updated October 6, 2025

Exitlightco.com Customer FAQ

Recent Exitlightco.com Customer Questions

Help me with my Exitlightco.com customer service issue

Safety and Standards

What are the safety standards for exit lighting?

Exit lighting must adhere to various safety standards, such as the NFPA 101 Life Safety Code for visibility and placement, UL...

What should I consider when choosing exit lighting for my business?

When selecting exit lighting for a business, consider local codes, visibility, system type, maintenance needs, and energy...

How do I track my order from Exitlightco.com?

To track an order from Exitlightco.com, one should log into their account on the website to find order history or tracking...

Can I get a bulk discount for purchasing exit lights?

Many customers ask about bulk discounts when buying exit lights from Exitlightco.com. Typically, such companies provide special...

What payment methods are accepted at Exit Light Co?

Exit Light Company accepts various payment methods including major credit cards, PayPal, and possibly digital wallets....

How do I return an item purchased from Exit Light Co?

To return a product from Exit Light Co, review the return policy on their site. Ensure the item is unused and in original...

What is the warranty policy for Exit Light products?

The warranty policy for Exit Light products covers defects in materials and workmanship for one to five years, depending on the...

Can I purchase replacement parts for my exit lights?

Exit Light Company provides various replacement parts for exit lights, including batteries and bulbs. The specific parts depend...

What should I do if my exit light is not functioning?

If an exit light fails to work, first check the power supply, fuse, and circuit breakers. Then inspect the battery for issues,...

How do I install an exit light?

To install an exit light, choose a visible location, gather necessary tools, and follow manufacturer instructions closely....

How do I clean and maintain my exit lights?

To keep exit lights in good condition, one should regularly inspect for dust and damage, clean gently with a damp cloth, and...

Do you provide installation services for exit lighting?

Exitlightco.com focuses on offering excellent exit lighting products but does not provide installation services. However, many...

Are your exit lights compliant with local building codes?

Exit Light Company ensures their exit lights are designed to meet safety standards and comply with local building codes....

Do you have a catalog of all your products available?

Exitlightco.com typically offers a detailed selection of exit lighting products on its website, presenting specifications and...

Are there energy-efficient exit light options available?

Yes, there are energy-efficient exit light options that use LED technology, which consumes less energy and lasts longer than...

What products does Exit Light Co offer?

Exit Light Company provides an extensive selection of exit and emergency lighting solutions, including various exit signs,...

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