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Evian Customer FAQ

Top Answers & How-to Guides

What is Evian's Phone Number?

The question we are asked most often is about how to talk to Evian customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Evian Customer Questions

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Source and Processing

Where does Evian water come from?

Evian water is sourced from the Cachat Spring in the French Alps near Évian-les-Bains. It undergoes natural filtration through...
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How is Evian water sourced and processed?

Evian water is sourced from a natural spring in the French Alps, where rain and snow filter through glacial rocks over fifteen...
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Is Evian water filtered?

Evian water is sourced naturally from the French Alps, where it is filtered through glacial rocks and minerals, contributing to...
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What is the pH level of Evian water?

Evian water usually has a pH level between 7.2 and 7.8, indicating it is neutral to slightly alkaline. This level can vary...
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Does Evian water contain any added minerals?

Evian water is prized for its natural mineral content acquired through a process that filters it through glacial rocks in the...
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Safety and Suitability

Is Evian water safe to drink?

Evian water is deemed safe for consumption as it is sourced from the French Alps and undergoes extensive testing to guarantee...
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Is Evian water suitable for infants and pregnant women?

Evian water is regarded as a safe option for infants and pregnant women due to its clean mineral composition, but it is...
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Sustainability and Packaging

Does Evian offer environmentally friendly packaging?

Evian is dedicated to sustainability, focusing on eco-friendly packaging solutions. They now use 100 percent recycled plastic...
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Can Evian water be recycled?

Evian water bottles can indeed be recycled as they are made from plastic, which is recyclable. The recycling involves...
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Shelf Life and Options

What is the shelf life of Evian water?

Evian water generally has a shelf life of about two years, primarily due to potential plastic bottle degradation. While the...
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Does Evian have any flavored water options?

Evian, known for its high-quality natural mineral water, does not offer flavored water as of October 2023. They focus on pure,...
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Where can I buy Evian water?

Evian water can be easily found in grocery stores, convenience stores, and large supermarkets. It is also offered by various...
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We look to the Evian issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Evian issues reported to GetHuman
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