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Etihad Airways Customer FAQ

Top Answers & How-to Guides

What is Etihad Airways's Phone Number?

The question we are asked most often is about how to talk to Etihad Airways customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Etihad Airways customer service, get an answer now.

Recent Etihad Airways Customer Questions

I need to talk to an Eithad employee. How do I call someone from the United States?

There is a link to the most up-to-date contact information right here on this page that you are viewing. You can find the details needed to call an Etihad Airways representative from the United States.
Asked Feb 11, 2025 8:08 PM

Maximum baggage weight allowed to carry from Ahmedabad to London.

The maximum baggage weight you can carry on an Etihad Airways flight from Ahmedabad to London depends on the fare type you've chosen. For Economy Class, it's 23kg per bag (for Deal, Saver, and Classic Fares), or 2 bags of 23kg each for Flex Fares. For Business Class, it's 2 bags of 32kg each. For First Class, it's also 2 bags of 32kg each. Kindly note this is the general allowance and any updates would be defined in the terms and conditions mentioned on your ticket.
Asked May 14, 2024 11:46 AM

Help me with my Etihad Airways customer service issue

Check-in and Booking

How Do I Check into My Etihad Airways Flight?

Check-in for an Etihad Airways flight is a relatively simple and straightforward process. You will need to be prepared with the...

How Do I Change My Flight with Etihad Airways?

This article outlines three ways to change or cancel your Etihad Airways flight: online, via phone or through your travel...

What are the accepted forms of payment for booking a flight with Etihad Airways?

Etihad Airways offers various payment methods for flight bookings, including major credit and debit cards like Visa,...

Can I choose my seat in advance?

Yes, passengers flying with Etihad Airways can select seats in advance during booking or manage reservations online for seat...

Baggage Policies

What Is Etihad's Excess Baggage Allowance?

This article discusses how excess baggage is calculated on Etihad Airways website with its baggage calculator. The article...

What is Etihad Airways' baggage policy for sporting equipment?

Etihad Airways allows sporting equipment as checked baggage, but notifying them beforehand is recommended for smooth airport...

What is the maximum weight limit for checked baggage with Etihad Airways?

Etihad Airways has baggage limits that vary by travel class and route. Typically, Economy Class allows two pieces at 23...

What are the baggage restrictions for hand luggage?

Etihad Airways has specific hand luggage restrictions based on travel class. Economy Class passengers may carry one piece up to...

Pets and Upgrades

Can I bring my pet on board with Etihad Airways?

Etihad Airways allows pets in the cabin on shorter flights under certain size and weight restrictions, and provides cargo...

Does Etihad Airways offer a frequent flyer program?

Etihad Airways has a frequent flyer program called Etihad Guest, allowing members to accumulate miles through flights and...

How do I upgrade my class of service?

To upgrade a class of service with Etihad Airways, travelers can utilize their Etihad Guest Miles for potential upgrades, check...

Travel Assistance

Does Etihad Airways offer special assistance for passengers with disabilities?

Etihad Airways is dedicated to providing an inclusive travel experience for passengers with disabilities, offering various...

What is Etihad Airways' policy on unaccompanied minors?

Etihad Airways has a well-defined unaccompanied minor policy for children aged five to eleven traveling alone. Parents should...

What assistance is available for elderly passengers?

Etihad Airways provides a range of support for elderly passengers, including priority check-in, wheelchair services, special...

In-flight Experience

What are Etihad Airways' options for in-flight entertainment?

Etihad Airways provides a comprehensive range of in-flight entertainment, including movies, shows, music, podcasts, and...

What is Etihad's policy on electronic devices during the flight?

Etihad Airways requires passengers to keep electronic devices in airplane mode during flights, allowing offline use of content....

What are the in-flight meal options?

Etihad Airways provides a wide range of in-flight meal choices to accommodate various tastes and dietary needs, differing by...
We look to the Etihad Airways issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Etihad Airways issues reported to GetHuman
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