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Epix Customer FAQ

Top Answers & How-to Guides

How do I Contact Epix Customer Service?

The question we are asked most often is about how to talk to Epix customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How can I stay informed about new releases on Epix?

To stay updated on new releases from Epix, visit their official website for updates, consider subscribing to their newsletter...

Are there parental controls available on Epix?

Epix offers parental controls that allow parents to manage their children's viewing by setting content restrictions based on...
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Subscription Information

How do I subscribe to Epix?

To subscribe to Epix, individuals should go to the official website, find the subscription option, and follow the steps to...
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Is there a free trial for Epix?

Epix generally provides a free trial option for new users, which may vary based on promotions. This opportunity lets...
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Does Epix offer any bundle deals with other services?

Epix generally does not advertise specific bundle deals, but it is available through various streaming services and cable...
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What is the cancellation policy for an Epix subscription?

Epix's cancellation policy is not uniform, as it depends on how the subscription was made. Direct subscribers can cancel via...
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Content Availability

What types of original programming does Epix offer?

Epix features a broad spectrum of original programming that appeals to many viewers, including original films across various...
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What content is available on Epix?

Epix provides a broad range of content, focusing on movies that include both classics and recent releases across various...
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Can I download content from Epix to watch offline?

Epix does allow users to download select content for offline viewing, mainly through its app on supported devices. Not all...
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Does Epix have any live TV options?

Epix mainly offers on-demand streaming, allowing subscribers to watch movies and shows anytime, with occasional special events...
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Account Management

How can I stay informed about new releases on Epix?

To stay updated on new releases from Epix, visit their official website for updates, consider subscribing to their newsletter...
Read more

Are there parental controls available on Epix?

Epix offers parental controls that allow parents to manage their children's viewing by setting content restrictions based on...
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How can I change my payment information for Epix?

To update payment details for Epix, access the account management area on the platform you use, either the Epix site or a...
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Streaming and Devices

What streaming devices are compatible with Epix?

Epix is compatible with various streaming devices, including Roku, Amazon Fire TV, PlayStation, Xbox, smart TVs, and mobile...
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Can I watch Epix on multiple devices?

Yes, Epix allows streaming on multiple devices such as smartphones, tablets, smart TVs, and streaming devices, providing...
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How can I access Epix outside of the United States?

Accessing Epix outside the U.S. is challenging since it's designed for American viewers. Many use VPNs to connect to U.S....
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What should I do if I have trouble streaming on Epix?

For streaming issues on Epix, users should check their internet connection, clear browser or app cache, update the app or...
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We look to the Epix issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Epix issues reported to GetHuman
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