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Entirelypets.com Customer FAQ

Top Answers & How-to Guides

What is Entirelypets.com's Phone Number?

The question we are asked most often is about how to talk to Entirelypets.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any special requirements for prescription medications?

Yes, there are special requirements for purchasing prescription medications on Entirelypets.com. To order these medications, you need...
Ask any question you have about Entirelypets.com customer service, get an answer now.
Contact Entirelypets.com customer service

Ordering

How do I place an order?

To place an order on Entirelypets.com, simply browse our website to find the products you wish to purchase. Add them to your cart and...
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Can I cancel or change my order after it has been placed?

We understand that sometimes you may need to make changes to your order on Entirelypets.com. If you wish to cancel or modify your order,...
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Newsletter

How do I sign up for the newsletter?

Signing up for the newsletter is easy! Just scroll to the bottom of our website and enter your email address in the sign-up form. You...
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Returns

What should I do if I received a damaged or defective item?

If you received a damaged or defective item from Entirelypets.com, please contact our customer service team as soon as possible. We...
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What is your return policy?

Our return policy at Entirelypets.com is designed to ensure customer satisfaction. We offer a 100% satisfaction guarantee on all products...
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Payment

What payment methods do you accept?

At Entirelypets.com, we offer a range of convenient and secure payment methods to ensure a smooth shopping experience. We accept all...
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Shipping

Do you offer international shipping?

Yes, we offer international shipping to select countries. At Entirelypets.com, we understand that pet owners around the world have...
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Tracking

Can I track my order?

Yes, you can track your order on Entirelypets.com. Once your order has been shipped, you will receive a shipping confirmation email...
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Promotions

Do you offer any discounts or promotions?

Yes, we offer discounts and promotions to provide our customers with the best value on pet products. At Entirelypets.com, we understand...
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Pet Restrictions

Are there any restrictions on the types of pets catered by your products?

At Entirelypets.com, we strive to cater to a wide variety of pets, ensuring that pet lovers can find the products they need for their...
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Loyalty Program

Do you have a loyalty program?

Yes, we do have a loyalty program at Entirelypets.com! Our loyalty program is designed to reward our valued customers for their continued...
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Prescription Medications

Are there any special requirements for prescription medications?

Yes, there are special requirements for purchasing prescription medications on Entirelypets.com. To order these medications, you need...
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Help me with my Entirelypets.com customer service issue

Ask any question you have about Entirelypets.com customer service. We will do our best to get you answers right away.
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