© GetHuman Inc.

EntertainmentEarth.com Customer FAQ

Top Answers & How-to Guides

What is EntertainmentEarth.com's Phone Number?

The question we are asked most often is about how to talk to EntertainmentEarth.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I create an account?

To create an account on EntertainmentEarth.com, visit the homepage, click on "Sign In," then select the option to create a new...

How do I change my shipping address after placing an order?

To change a shipping address after placing an order with EntertainmentEarth.com, customers should act quickly since orders are...
Ask any question you have about EntertainmentEarth.com customer service, get an answer now.
Contact EntertainmentEarth.com customer service

Recent EntertainmentEarth.com Customer Questions

Help me with my EntertainmentEarth.com customer service issue

Account Management

How do I create an account?

To create an account on EntertainmentEarth.com, visit the homepage, click on "Sign In," then select the option to create a new...
Read more

How do I change my shipping address after placing an order?

To change a shipping address after placing an order with EntertainmentEarth.com, customers should act quickly since orders are...
Read more

Order Tracking and Cancellation

How do I track my order?

To track an order from EntertainmentEarth.com, customers should log into their account to view order history for tracking...
Read more

Can I cancel my order?

You can usually cancel your order only if it has not been shipped. If it has already been processed or sent, cancellation may...
Read more

What should I do if my order hasn't arrived?

If an order from EntertainmentEarth.com has not arrived, check the confirmation email for tracking details. If it shows that...
Read more

Payment and Shipping

What payment methods are accepted?

EntertainmentEarth.com offers a range of payment options, including major credit cards and PayPal for secure transactions. It...
Read more

How long does shipping take?

Shipping durations on EntertainmentEarth.com depend on the selected shipping method, destination, and item availability....
Read more

Do you offer international shipping?

EntertainmentEarth.com provides international shipping options for customers outside the United States, allowing global access...
Read more

Returns and Pre-orders

What is your return policy?

Entertainment Earth allows returns within thirty days of receipt if items are unused and in original packaging. Certain...
Read more

Are pre-orders available?

EntertainmentEarth.com does provide pre-orders for a range of collectible items, allowing customers to reserve products ahead...
Read more

What is the process for pre-ordering an item?

Pre-ordering an item from Entertainment Earth involves visiting their website, selecting a product, and adding it to the...
Read more

Gifting and Discounts

Can I gift-wrap my order?

EntertainmentEarth.com currently does not provide gift-wrapping services. Customers are encouraged to use their own creative...
Read more

Do you offer gift cards?

EntertainmentEarth.com does not sell gift cards at this time. Instead, they offer an extensive selection of collectibles and...
Read more

Are there any discounts or promotions available?

EntertainmentEarth.com regularly offers discounts and promotions that help customers save on collectibles, including seasonal...
Read more

Do you offer price matching on products?

EntertainmentEarth.com does not explicitly state a price matching policy on its site. Pricing strategies vary between retailers...
Read more
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!