What is your return policy?

Entertainment Earth offers a return policy that allows customers to return items within a specific timeframe if they are not completely satisfied. Generally, customers have thirty days from the date of receipt to initiate a return. The items must be in their original packaging and condition to be eligible for a full refund or an exchange. It is important to note that certain items, such as opened collectibles or special order items, may be subject to different return conditions, so it is always good to check the specifics for those categories. In order to process a return, customers typically need to follow the steps outlined on the website, which may include obtaining a return authorization. It is also recommended that customers retain their original packing slip or order confirmation, as this may be required for the return process. Customers are usually responsible for return shipping costs unless the item was received damaged or incorrect due to an error on the part of the company. For more detailed information regarding specific items, return conditions, and the complete process, it is best to check the official return policy on the Entertainment Earth website or the current web page. This will provide the most accurate and up-to-date information regarding returns and customer support.