How can I report fraudulent activity on my account?

If a customer suspects fraudulent activity on their account with Enterprise Bank & Trust, it is important to take immediate action to protect their financial information. Typically, the first step is to carefully review account statements and recent transactions to identify any unauthorized charges. Next, the customer should securely log into their online banking portal, where they may find specific options for reporting suspicious activity or a dedicated section for fraud protection. If online resources do not provide sufficient assistance, customers can usually find contact information on the current website, which may include a customer service phone number or email address specifically for fraud inquiries. Speaking directly with a representative can help facilitate a swift response. It is also advisable to monitor accounts regularly and set up alerts for unusual transactions to enhance security. Additionally, customers should consider placing a fraud alert on their credit report. It can help prevent identity theft and unauthorized accounts from being opened in their name. Acting quickly and following these steps can significantly mitigate potential damage from fraudulent activity, ensuring that any necessary actions are completed promptly.