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How can I cancel or modify my order?

Asked 2 years ago
To cancel or modify an order placed at Ellenshop.com, customers typically need to act quickly, as changes may depend on the order's current status. If the order has not yet been processed or shipped, there might be options available for cancellation or modification. It is advisable to check the order confirmation email for specific instructions or guidelines regarding cancellations and modifications. Usually, customers can navigate to the order history section on the Ellenshop.com website after logging into their account. From there, they may find details about their orders along with any available options for modifications. If a customer needs to change or cancel an order after it has been processed, they may have to follow the return procedure outlined on the site once the item is received. For the most accurate and up-to-date information regarding cancellations and modifications, it can be helpful to refer to the customer service or FAQ section on the current web page. This will provide the necessary guidance and any specific timeframes that apply to the requests.
Answered Aug 4th 2025

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