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Can I exchange items purchased online in-store?

Asked 5 months ago
Yes, Eddie Bauer allows customers to exchange items purchased online at their physical retail stores. This provides a convenient option for customers who may want to avoid shipping items back. However, it is important to note that certain conditions may apply. For instance, the items being exchanged should be in new and unused condition with all original tags still attached. Additionally, customers may need to bring a receipt or proof of purchase to facilitate the exchange process. The exchange policy is designed to enhance the shopping experience and ensure customer satisfaction. To make sure you have the most accurate and current information, it is advisable to check the specific policies outlined on the Eddie Bauer website. There, you can find detailed guidelines regarding exchanges and returns, including any potential restrictions that may apply to specific items or sales.
Answered Jul 4th 2025

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