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ELK Lighting Customer FAQ

Top Answers & How-to Guides

What is ELK Lighting's Phone Number?

The question we are asked most often is about how to talk to ELK Lighting customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you have any promotions or discounts available?

Yes, ELK Lighting occasionally offers promotions and discounts. We understand the importance of providing value to our customers, and...
Ask any question you have about ELK Lighting customer service, get an answer now.
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Catalog Request

How do I request a product catalog?

To request a product catalog from ELK Lighting, simply reach out to our customer service team. You can contact them via phone, email,...
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Product Search

How do I find a specific product on your website?

To find a specific product on our website, you can use the search bar located at the top of the page and enter keywords related to...
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Company Information

What is ELK Lighting?

ELK Lighting is a renowned lighting manufacturer specializing in quality products that enhance and transform any space. With a commitment...
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Shipping

Do you offer international shipping?

Yes, ELK Lighting offers international shipping to customers outside of the United States. We understand that our products have global...
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Payment Methods

What forms of payment do you accept?

We accept several forms of payment for your convenience. At ELK Lighting, we understand the importance of flexibility and offer multiple...
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Order Processing

How long does it take to process orders?

ELK Lighting processes orders within 1-2 business days. Once an order is placed, our dedicated team works diligently to ensure swift...
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Order Tracking

Can I track my order?

Yes, you can track your order with ELK Lighting. Once your order has been processed and shipped, you will receive a confirmation email...
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Return Policy

What is your return policy?

Our return policy at ELK Lighting allows customers to return products within 30 days of purchase for a refund or exchange. To be eligible...
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Customization Options

Do you offer customization or personalization options?

Yes, at ELK Lighting, we offer customization and personalization options for our lighting products. We understand that our customers...
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Warranty Information

What are the warranty terms for ELK Lighting products?

The warranty terms for ELK Lighting products vary depending on the specific item purchased. Generally, ELK Lighting offers a one-year...
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Order Changes

Can I cancel or modify my order after it has been placed?

Once an order has been placed with ELK Lighting, cancellation or modification is subject to certain conditions. In order to ensure...
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Promotions

Do you have any promotions or discounts available?

Yes, ELK Lighting occasionally offers promotions and discounts. We understand the importance of providing value to our customers, and...
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Help me with my ELK Lighting customer service issue

Ask any question you have about ELK Lighting customer service. We will do our best to get you answers right away.
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