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What is your return policy?

Asked 2 years ago
Dooney.com has a return policy that allows customers to return items in new, unused condition within a specific timeframe from the date of purchase. The standard return period is typically thirty days, during which customers can return any products they purchased that are not used or damaged. If items are returned after this thirty-day window, customers may not be eligible for a refund. All returned items must be accompanied by their original packaging and any included accessories. The return process usually requires customers to include a completed return form, which can often be found on the website. It is important for customers to ensure that the return is shipped back to the appropriate address and that they retain proof of shipping until the return has been processed. Refunds generally take a certain amount of time to be processed once the returned items are received and inspected. This time may vary based on the payment method used at the time of purchase. For customers interested in exchanging items, it may be more efficient to return the unwanted item for a refund and place a new order for the desired item. For the most accurate and updated information regarding the return policy, customers are encouraged to refer to the relevant section on the Dooney.com website, where detailed instructions and requirements are provided.
Answered Aug 11th 2025

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