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Dominion Hope Power Customer FAQ

Top Answers & How-to Guides

What is Dominion Hope Power's Phone Number?

The question we are asked most often is about how to talk to Dominion Hope Power customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I manage my account online?

Customers of Dominion Hope Power can manage their accounts through the official website. This platform enables users to pay...

Can I switch to Dominion Hope Power if I'm already with another provider?

Consumers can switch to Dominion Hope Power from another provider, but they should first check if it is available in their...
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Recent Dominion Hope Power Customer Questions

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Payment and Billing

How do I update my payment information?

To update payment information with Dominion Hope Power, customers usually log into their online account. They can then access...
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How does Dominion Hope Power billing work?

The billing system at Dominion Hope Power is straightforward, based on monthly meter readings to measure energy use. Bills list...
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What payment methods are accepted?

Dominion Hope Power provides various payment options including online credit or debit card payments, automatic payments,...
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How can I change my payment due date?

Customers can usually change their payment due date by accessing their account services on the Dominion website. This can...
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How can I set up autopay for my account?

To establish autopay for a Dominion Hope Power account, individuals must log into their online account on the Dominion Energy...
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Power Outages and Emergencies

How do I report a power outage?

To report a power outage, customers can use Dominion Hope Power's official website for an outage reporting tool. Reporting can...
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What should I do in case of an emergency?

In emergencies related to gas or electricity, prioritize safety and stay calm. If you smell gas, evacuate the area and alert...
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Company and Services Information

What is Dominion Hope Power?

Dominion Hope Power is a utility provider that mainly serves West Virginia with electricity and gas services. It operates under...
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What are the different plans available?

Dominion Hope Power presents various plans designed for different customer needs, such as standard residential rates,...
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What renewable energy options are available?

Dominion Hope Power is focusing on renewable energy options like solar, wind, hydropower, and biomass to enhance...
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What assistance programs are available for low-income customers?

Dominion Hope Power provides assistance programs for low-income customers, including LIHEAP, which helps with energy bills,...
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Account Management

Can I manage my account online?

Customers of Dominion Hope Power can manage their accounts through the official website. This platform enables users to pay...
Read more

Can I switch to Dominion Hope Power if I'm already with another provider?

Consumers can switch to Dominion Hope Power from another provider, but they should first check if it is available in their...
Read more
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