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Can I cancel or change my order after it has been placed?

Asked 2 years ago
Generally, once an order has been placed on Dog.com, there may be a limited timeframe in which a customer can cancel or change their order. It is important to act quickly because orders are often processed very shortly after being submitted. Customers can typically check the status of their order on the website to determine if it is still eligible for modification. If the order has not yet been processed or shipped, there may be options available to cancel or adjust the items in the order. However, if the order has already left the facility, customers may need to wait until it arrives and then initiate a return process if necessary. It is advisable to thoroughly review the order confirmation and shipping information provided at the time of purchase. This information usually contains instructions and details about order management. For specific questions or further details about cancelling or changing an order, it may be beneficial to refer to the current web page, which may have additional guidelines or resources available.
Answered Jul 14th 2025

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