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What is the spa's policy for late arrivals?

Asked 3 months ago
Diva's Day Spa has specific policies in place regarding late arrivals to ensure that all clients receive the best possible experience during their visits. When a client arrives late for a scheduled appointment, it is important to note that the treatment may be shortened in order to accommodate the next scheduled appointment. The spa aims to maintain a smooth, uninterrupted flow for all clientele, so late arrivals may not receive the full duration of their services. Additionally, the treatment fees are typically not adjusted for the shortened service time, and clients are encouraged to arrive on time to fully enjoy their chosen treatments. Being on time allows clients to relax and take advantage of all the benefits the services have to offer. In some cases, if a client arrives significantly late, the appointment might need to be rescheduled altogether. To avoid any potential misunderstandings, it is advisable to review the spa's specific policies regarding late arrivals, which can often be found on the spa's website. Being informed about these policies helps ensure a pleasant and relaxing spa experience for everyone involved.
Answered Aug 27th 2025

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