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Discountcontactlenses.com Customer FAQ

Top Answers & How-to Guides

What is Discountcontactlenses.com's Phone Number?

The question we are asked most often is about how to talk to Discountcontactlenses.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Discountcontactlenses.com Customer Questions

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Payment and Orders

What payment methods do you accept?

Discountcontactlenses.com accepts several payment methods, including major credit cards like Visa, MasterCard, American...
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Can I cancel or change my order after it has been placed?

Once an order is placed with Discountcontactlenses.com, modifying or canceling it can be difficult due to fast processing. It...
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Is there a minimum order quantity?

Discountcontactlenses.com does not generally impose a minimum order quantity for contact lenses. Customers can purchase...
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How often can I reorder my contact lenses?

The frequency of reordering contact lenses largely hinges on your prescription and lens type. Daily disposables can be...
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Shipping and Tracking

How long does shipping take?

Shipping times with Discountcontactlenses.com depend on the chosen shipping method and destination. Standard shipping usually...
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Can I track my order?

Yes, customers of Discountcontactlenses.com can track their shipped orders using a confirmation email that contains a tracking...
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Product Issues

What if I receive damaged or defective lenses?

If a customer receives damaged or defective lenses from Discountcontactlenses.com, they should promptly inspect the product and...
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Are the contact lenses safe for sensitive eyes?

Individuals with sensitive eyes can safely use contact lenses, as many options cater to their needs. Discountcontactlenses.com...
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What is the process to get my prescription verified?

When ordering from Discountcontactlenses.com, you will need to enter your contact lens prescription details. They will verify...
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Do you offer a satisfaction guarantee?

Discountcontactlenses.com likely prioritizes customer satisfaction and may offer a satisfaction guarantee, which is common in...
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Discounts and Promotions

Do you offer any discounts or promotions?

Discountcontactlenses.com frequently features a variety of promotions and discounts to offer customers competitive prices....
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Do you offer a rewards program for loyal customers?

Discountcontactlenses.com values customer loyalty by offering various promotions and discounts rather than a formal rewards...
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Can I set up an auto-reorder for my contact lenses?

Discountcontactlenses.com may offer an auto-reorder option, but specific details are not known. Many online retailers provide...
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Prescription and Brands

Can I order prescription lenses without a prescription?

A valid prescription is required to order prescription lenses from Discountcontactlenses.com, ensuring safety and comfort....
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What brands of contact lenses do you carry?

Discountcontactlenses.com provides an extensive range of contact lens brands, including popular names like Acuvue, Biofinity,...
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