What if I receive damaged or defective lenses?

If you receive damaged or defective lenses from Discountcontactlenses.com, we apologize for the inconvenience caused and are here to assist you. Our utmost priority is to ensure customer satisfaction. In such cases, please reach out to our customer support team immediately. They will guide you through the process and provide a resolution promptly. Typically, we will request you to return the damaged or defective lenses, and once received, we will either replace them or issue a refund as per your preference. We strive to make the return process as easy and hassle-free as possible, so you can continue enjoying your clear and comfortable vision with our products.