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Digitaltranscriptionstore.com Customer FAQ

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What is Digitaltranscriptionstore.com's Phone Number?

The question we are asked most often is about how to talk to Digitaltranscriptionstore.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Digitaltranscriptionstore.com Customer Questions

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Order and Pricing

Is there a minimum order requirement?

Digital Transcription Store does not enforce a strict minimum order size, allowing clients to submit both small and large...
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What is the process for obtaining a quote for transcription services?

To obtain a quote for transcription services from Digitaltranscriptionstore.com, clients need to provide details about their...
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How is pricing structured for transcription services?

Pricing for transcription services typically depends on various factors, including whether charges are per audio minute or per...
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Are discounts available for repeat customers?

Digitaltranscriptionstore.com appreciates loyal customers and typically offers various promotions for repeat users, though...
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Transcription Services

Can I request a specific formatting style for my transcripts?

Digitaltranscriptionstore.com typically allows clients to request specific formatting styles for transcripts. Customers are...
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Do you offer transcription services in languages other than English?

Digitaltranscriptionstore.com provides transcription services in multiple languages, including Spanish, French, German, and...
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Do you offer transcription for live events or webinars?

Digitaltranscriptionstore.com likely offers transcription services for live events and webinars, catering to real-time needs...
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Can I have a transcript formatted for subtitles?

Digitaltranscriptionstore.com provides a range of transcription services, including subtitles, ensuring that transcripts are...
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Can you transcribe videos as well as audio?

Digitaltranscriptionstore.com provides transcription services for both audio and video, offering accurate written text of...
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Security and Submission

Can I request a specific turnaround time for my urgent transcripts?

Yes, Digitaltranscriptionstore.com allows clients to specify urgent turnaround times, but the fulfillment of such requests...
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Are my files and personal information secure?

Digitaltranscriptionstore.com prioritizes the security of customer files and information by using encryption, confidentiality...
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Can you accommodate different dialects or accents in transcription?

Digitaltranscriptionstore.com offers transcription services that can effectively manage various accents and dialects. Their...
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What is the best method for submitting large audio files?

When submitting large audio files for transcription, users can often choose secure file transfer protocols for direct uploads...
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Accuracy and Quality

What happens if there is an error in my transcript?

If errors are found in your transcript, first review it to pinpoint inaccuracies. Digitaltranscriptionstore.com focuses on...
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What measures do you take to ensure the accuracy of transcripts?

Digitaltranscriptionstore.com ensures transcript accuracy through skilled transcriptionists, a thorough peer review process,...
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Are there special considerations for medical or technical transcription?

Medical and technical transcription each have unique challenges, such as the need for specialized vocabulary and knowledge in...
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What happens if I need revisions on my transcript?

If revisions are needed for a transcript, clients should review their document and specify any necessary changes....
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How are quality assurance measures implemented for transcripts?

Quality assurance for transcripts involves selecting skilled transcriptionists, conducting thorough reviews, integrating client...
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