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Can I cancel or modify my order after it has been placed?

Asked 2 years ago
Once an order has been placed on Dietdirect.com, there is typically a limited window during which customers can cancel or modify their order. This is because orders are usually processed quickly to ensure timely shipping. To determine the specific details regarding cancellations and modifications, customers would benefit from reviewing the order confirmation email they received after placing their order, as it often contains important information related to their transaction. If a customer wishes to cancel or modify their order, they should do so as soon as possible. The ability to make changes may depend on whether the order has already entered the shipping process. Once the order is shipped, it can no longer be modified or canceled. For further guidance, customers may find relevant information on the Dietdirect.com website, where policies regarding order changes are outlined in detail. Always double-check any updates or changes directly on the current web page for the most accurate and timely information.
Answered Sep 6th 2025

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