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Diamonds International Customer FAQ

Top Answers & How-to Guides

What is Diamonds International's Phone Number?

The question we are asked most often is about how to talk to Diamonds International customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Diamonds International customer service, get an answer now.

Recent Diamonds International Customer Questions

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Ring Sizing

How do I determine my ring size?

To determine your ring size, you can measure a fitting ring or use string to measure your finger's circumference, then refer to...

Diamond Quality

What is the quality of Diamonds International diamonds?

Diamonds International offers a diverse selection of diamond jewelry, ensuring quality through the Four Cs: cut, color,...

Are the diamonds conflict-free?

Diamonds International prioritizes conflict-free diamonds by sourcing them from trusted, ethical suppliers and adhering to the...

Warranties and Returns

Do Diamonds International offer a warranty on their diamonds?

Diamonds International usually provides a warranty for their diamonds, which varies by item purchased. This warranty typically...

What is the return policy for diamond purchases?

Diamonds International allows returns of diamond jewelry typically within thirty days, provided items are in original condition...

Customization Options

Can I customize the settings of the diamond jewelry?

Diamonds International allows for the customization of certain aspects of their diamond jewelry, enabling customers to choose...

Jewelry Offerings

What types of diamond jewelry does Diamonds International offer?

Diamonds International has a wide assortment of diamond jewelry including engagement rings, wedding bands, earrings, necklaces,...

Payment Information

What payment methods does Diamonds International accept?

Diamonds International accepts various payment methods, including major credit cards, wire transfers for larger amounts, and...

Do you offer financing options?

Diamonds International generally provides various financing choices to help customers with their purchases. Options may include...

Shipping Details

How long does it take to ship an order?

Shipping times for orders from Diamonds International depend on the chosen method, destination, and items. Standard delivery...

Do you ship internationally?

Diamonds International has a broad store network, mainly catering to customers in person, but international shipping policies...

Can I track my order online?

Customers can usually track their orders online through Diamonds International by logging into their account on the website....
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