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DiamondNexusLabs.com Customer FAQ

Top Answers & How-to Guides

What is DiamondNexusLabs.com's Phone Number?

The question we are asked most often is about how to talk to DiamondNexusLabs.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What if I need to resize my ring?

If you need to resize your ring purchased from DiamondNexusLabs.com, we offer a hassle-free resizing service. We understand that finding...
Ask any question you have about DiamondNexusLabs.com customer service, get an answer now.
Contact DiamondNexusLabs.com customer service

Ordering

How can I place an order?

To place an order with DiamondNexusLabs.com, simply browse our website and add items to your shopping cart. Once you have selected...
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Company Information

What is DiamondNexusLabs.com?

DiamondNexusLabs.com is an innovative online retailer specializing in lab-created diamond simulants and fine jewelry. Our mission is...
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Payment Methods

What payment methods do you accept?

At DiamondNexusLabs.com, we strive to offer our customers convenient and secure payment options. We accept various payment methods...
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Shipping

Do you offer international shipping?

Yes, DiamondNexusLabs.com offers international shipping to customers worldwide. We understand that our customers come from various...
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Return Policy

What is your return policy?

Our return policy allows customers to return products purchased from DiamondNexusLabs.com within 30 days of the delivery date for a...
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Order Tracking

Can I track my order?

Yes, you can track your order on DiamondNexusLabs.com. Once your order is processed and shipped, you will receive a confirmation email...
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Customization

Do you offer customization options?

Yes, at DiamondNexusLabs.com, we offer customization options for our customers. We understand the importance of a personalized touch...
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Warranty

What is your warranty policy?

At DiamondNexusLabs.com, we take pride in providing our customers with high-quality products that are built to last. We offer a comprehensive...
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Diamonds

Are the diamonds real or lab-created?

All diamonds sold by DiamondNexusLabs.com are lab-created. Our diamonds are meticulously crafted in a controlled laboratory environment,...
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Financing

Do you offer financing options?

Yes, DiamondNexusLabs.com offers financing options to help make your jewelry purchase more affordable. We understand that buying fine...
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Ring Resizing

What if I need to resize my ring?

If you need to resize your ring purchased from DiamondNexusLabs.com, we offer a hassle-free resizing service. We understand that finding...
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Ask any question you have about DiamondNexusLabs.com customer service. We will do our best to get you answers right away.
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