What is your return policy?

Our return policy allows customers to return products purchased from DiamondNexusLabs.com within 30 days of the delivery date for a full refund. To be eligible for a refund, items must be in their original condition and packaging, with all tags and labels intact. Damaged, altered, or customized items are not eligible for return. We offer a hassle-free return process, where customers can initiate a return through our website or by contacting our customer service team. Once the returned item is received and inspected, we issue the refund within a few business days. Please note that return shipping costs are the responsibility of the customer, except in cases of incorrect or defective items. For more details and specific instructions, please visit our website's "Returns and Exchanges" page.