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Diamond Scooters, Inc. Customer FAQ

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Specifications and Features

What is the maximum weight limit for Diamond Scooters?

The weight limits for Diamond Scooters vary by model, generally accommodating riders from 220 to 300 pounds. It is advisable to...
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How fast do Diamond Scooters go?

Diamond Scooters have varying speeds based on model, typically ranging from fifteen to twenty-five miles per hour. Factors like...
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What is the battery life of a Diamond Scooter?

The battery life of a Diamond Scooter depends on the model and usage, typically ranging from 25 to 50 miles per charge. Factors...
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Are the scooters foldable for easy storage?

Many Diamond Scooter models come with a foldable design for effortless storage and transport. This feature is especially handy...
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Do Diamond Scooters come with a lock or security features?

Diamond Scooters generally do not include locks or security features as standard equipment. Still, there are optional...
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Usage and Maintenance

Can I use a Diamond Scooter in the rain?

Diamond Scooters are designed to handle light rain but caution is advised in heavier rain. Water exposure can harm electrical...
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Can I take a Diamond Scooter on public transportation?

Taking a Diamond Scooter on public transit depends on local transit authority regulations, including weight and size limits....
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Are replacement parts available for Diamond Scooters?

Yes, Diamond Scooters offers replacement parts like batteries, wheels, and brakes. Availability can differ by model, so...
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Charging and Warranty

How long does it take to fully charge a Diamond Scooter?

Charging times for Diamond Scooters generally range from four to eight hours, depending on the model and battery capacity. User...
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What is the warranty period for Diamond Scooters?

The warranty duration for Diamond Scooters varies by model and generally spans one to two years from purchase. It typically...
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Purchasing and Returns

What is the return/exchange policy for Diamond Scooters?

Diamond Scooters, Inc. has a customer-friendly return and exchange policy for unused scooters in original packaging, with...
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Can I test ride a Diamond Scooter before purchasing?

Diamond Scooters, Inc. has varying test ride policies depending on the location and retailers. Potential buyers can ask...
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