What is the return/exchange policy for Diamond Scooters?

Diamond Scooters, Inc. has an established return and exchange policy designed to ensure customer satisfaction. Generally, customers are afforded a limited time frame to return newly purchased scooters that are unused and in their original packaging. The specific duration for returns may vary, so it is advisable to check the current policy detailed on their official website, as this information is subject to updates. When customers decide to return a scooter, they need to ensure that the item is in pristine condition and all original accessories, manuals, and packaging materials are included. Additionally, it is essential to retain a copy of the receipt or proof of purchase to facilitate the return process. For exchanges, the process usually involves returning the original item and purchasing a new one, but details about the specific exchange procedure may also vary, so reviewing the website is helpful. If customers have further questions about the specifics of their return or exchange, they can refer to the customer service section on the Diamond Scooters website for the most accurate and up-to-date information.