What is the return/exchange policy for Diamond Scooters?

Our return/exchange policy at Diamond Scooters is designed to ensure customer satisfaction. If for any reason you are not completely satisfied with your purchase, you may return or exchange the scooter within 30 days of the original purchase date. The scooter must be in its original condition and accompanied by the original receipt. Additionally, all accessories and packaging must be included in the return or exchange. The customer is responsible for any return shipping costs incurred. Once the returned item is received and inspected, a refund or exchange will be processed. Please note that refunds may not include the original shipping costs. For further information or assistance regarding returns or exchanges, please contact our customer service team, who will be more than happy to assist you.