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Dhccare.com Customer FAQ

Top Answers & How-to Guides

What is Dhccare.com's Phone Number?

The question we are asked most often is about how to talk to Dhccare.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How can I update my account information?

To update your account information on DHCcare.com, simply log in to your account and navigate to the "My Account" section. From there,...

What do I do if I forgot my password?

If you forgot your password, you can easily reset it by clicking on the "Forgot Password" link on the login page. You will then be...
Ask any question you have about Dhccare.com customer service, get an answer now.

Promotions and Discounts

How do I apply a promo code to my order?

To apply a promo code to your order, simply proceed to checkout and enter the code in the designated field labeled "Promo Code" or...

Can I use multiple promo codes on a single order?

No, unfortunately, you cannot use multiple promo codes on a single order at Dhccare.com. Each order is only eligible for one promo...

Account Management

How can I update my account information?

To update your account information on DHCcare.com, simply log in to your account and navigate to the "My Account" section. From there,...

What do I do if I forgot my password?

If you forgot your password, you can easily reset it by clicking on the "Forgot Password" link on the login page. You will then be...

Shipping and Handling

What are the shipping options and costs?

At Dhccare.com, we offer various shipping options to cater to your needs. Within the United States, you can choose from our two primary For international customers, we provide International Economy Shipping, International Priority Shipping, and International Express Shipping. The costs and delivery times vary depending on the destination, which will be calculated during checkout. Please note that additional customs fees or duties may apply, which are the responsibility of the customer. Rest assured, we strive to deliver your order promptly and securely, ensuring a seamless shopping experience at Dhccare.com....

Can I track my order?

Yes, you can track your order on dhccare.com. Once your order is confirmed and shipped, you will receive a tracking number via email....

Do you offer international shipping?

Yes, we do offer international shipping. Dhccare.com is dedicated to providing our products worldwide. Whether you reside in the United...

Return Policy

What is your return policy?

Our return policy at Dhccare.com is designed to ensure customer satisfaction. If for any reason you are not completely satisfied with...

Payment Methods

What payment methods do you accept?

At Dhccare.com, we accept various payment methods to provide convenience and ease to our customers. We currently accept major credit...

Product Information

Are your products cruelty-free?

Yes, all of our products at Dhccare.com are cruelty-free. We are committed to the ethical treatment of animals and do not conduct any...

What is the shelf life of your products?

The shelf life of our products varies depending on the specific item. As a general guideline, most of our skincare products have a...

Gift Services

Do you offer gift wrapping or personalized messages?

Yes, we offer gift wrapping and personalized messages for your convenience. At DHCCare.com, we understand the importance of making...

Help me with my Dhccare.com customer service issue

Ask any question you have about Dhccare.com customer service. We will do our best to get you answers right away.
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