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DeviantART Customer FAQ

Top Answers & How-to Guides

How do I Contact DeviantART Customer Service?

The question we are asked most often is about how to talk to DeviantART customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What should I do if I forgot my password for DeviantART?

If a user forgets their DeviantART password, they can reset it by visiting the site and clicking the "Forgot your password?"...

How do I block another user on DeviantART?

To prevent interaction with a user on DeviantART, go to their profile and click the three dots icon near their name. Select...
Ask any question you have about DeviantART customer service, get an answer now.

Recent DeviantART Customer Questions

How do I cancel a subscription having no access to my account

To cancel a subscription without access to your account, you will need to visit the most up-to-date contact information link on this page for assistance from DeviantART support. They will be able to guide you through the cancellation process.
Asked Feb 6, 2025 8:23 PM

I have tried every way possible but still can't sign in to my account

If you're having trouble signing in to your DeviantART account, try resetting your password using the "Forgot your password?" link on the login page. Also, ensure you're entering the correct email and password. If issues persist, there may be a technical problem or an issue with your account status.
Asked Jun 23, 2024 9:10 AM

I have forgotten my email address for DeviantArt

We're sorry to hear about that. DeviantArt does not have the ability to retrieve the specific email address you used for your account. However, if you remember your username, you can use it to log in instead of the email. If this isn't possible, you may need to create a new account with a new email address. Please remember to keep your login credentials safe to prevent such an issue in the future.
Asked Apr 15, 2024 11:01 PM

Help me with my DeviantART customer service issue

Getting Started

What are DeviantART categories and how do I choose them?

DeviantART categories organize and classify various types of artwork and literature, aiding user navigation. To choose the...

What are DeviantART journals and how do I create one?

DeviantART journals are customizable entries for users to share their ideas and artistic journeys with the community. To create...

What are the different types of art categories available on DeviantART?

DeviantART encompasses various art categories that allow creators to showcase their work. Prominent types include Digital Art,...

How can I customize my profile on DeviantART?

Users can personalize their DeviantART profiles by adding a profile picture, creating a detailed bio, showcasing favorite...

Community Engagement

Can I sell my artwork on DeviantART?

Yes, artists can sell their creations on DeviantART through print shops and digital downloads. To begin, they must create an...

What are DeviantART badges and how do I earn them?

DeviantART badges represent achievements within the community, enhancing profiles and encouraging activity. Users can earn...

How can I report inappropriate content on DeviantART?

Users can report inappropriate content on DeviantART by finding the specific artwork and using the "Report" feature to choose a...

How can I gain followers on DeviantART?

To gain followers on DeviantART, it is essential to create unique, high-quality artwork that appeals to viewers. Engaging with...

Membership and Features

Is there a mobile app for DeviantART?

DeviantART does not have a dedicated mobile app, but users can access the mobile-friendly website through their browsers to...

What is a premium membership on DeviantART?

A premium membership on DeviantART provides users with extra features and benefits, including greater storage, customizable...

What are the benefits of becoming a premium member?

Becoming a premium member of DeviantART offers benefits like expanded storage for artwork, customizable profiles, and access to...

Art Submission and Guidelines

Can I use someone else's artwork as a reference on DeviantART?

Using another artist's work as reference on DeviantART can be acceptable for learning, but one should create original pieces...

What are the guidelines for submitting artwork on DeviantART?

When submitting artwork to DeviantART, artists should have a registered account, upload high-quality images, and use...

Can I use DeviantART for commercial projects?

DeviantART permits commercial use of artwork, but users must obtain permission from the original artists for their works....

Can I collaborate with other artists on DeviantART?

Collaborating with other artists is a popular and encouraged practice on DeviantART, enhancing creativity and community ties....

User Account Issues

What should I do if I forgot my password for DeviantART?

If a user forgets their DeviantART password, they can reset it by visiting the site and clicking the "Forgot your password?"...

How do I block another user on DeviantART?

To prevent interaction with a user on DeviantART, go to their profile and click the three dots icon near their name. Select...

Can I update or change my username on DeviantART?

Users can change their username on DeviantART, but must meet specific criteria and consider potential impacts like link...
We look to the DeviantART issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
DeviantART issues reported to GetHuman
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