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What happens if my item is backordered?

Asked 2 months ago
When an item from Designtoscano.com is backordered, it means that the product is currently out of stock but is expected to be restocked in the future. Typically, the company will inform customers about the estimated timeframe for when the item will be available again. This can vary depending on the specific product and its popularity. It is important to note that your order will remain active during the backorder period. You will usually not be charged until the item is shipped out to you. Some customers may receive an email notification regarding updates on their backordered item, including changes to expected restock dates. If you wish to keep track of your order or have specific questions related to the backorder, it is advised to check the current webpage dedicated to your order status. This can often provide you with the most accurate and updated information. While waiting for backordered items can be a little frustrating, Designtoscano.com strives to ensure that customers are kept informed throughout the process.
Answered Oct 4th 2025

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