Dermstore Customer FAQ
Top Answers & How-to Guides
What is Dermstore's Phone Number?
The question we are asked most often is about how to talk to Dermstore customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
What is your loyalty program?
Our loyalty program, known as DermPerks, is designed to reward our valued customers for their continued support and purchases. By joining...
Ask any question you have about Dermstore customer service, get an answer now.
Ordering
How do I place an order?
To place an order on Dermstore, simply browse the website for the desired products, add them to your cart, and proceed to checkout....
Can I cancel or modify my order?
Yes, you can cancel or modify your order at Dermstore. However, please note that Dermstore aims to process and ship orders as quickly...
About Dermstore
What is Dermstore?
Dermstore is an online beauty and skincare retailer that offers a wide range of high-quality products. As a trusted e-commerce platform,...
Returns
What is your return policy?
Our return policy at Dermstore is designed to ensure complete customer satisfaction. If for any reason you are not satisfied with your...
Shipping
Can I track my order?
Yes, you can track your order on Dermstore. Once your order is confirmed and shipped, you will receive a confirmation email with a...
Loyalty Program
What is your loyalty program?
Our loyalty program, known as DermPerks, is designed to reward our valued customers for their continued support and purchases. By joining...
Help me with my Dermstore customer service issue
Ask any question you have about Dermstore customer service. We will do our best to get you answers right away.
We look to the Dermstore issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Dermstore issues reported to GetHuman