What is the Dermalogica return policy?

Dermalogica has a return policy that is designed to ensure customer satisfaction with their products. If you are not completely satisfied with your purchase, Dermalogica allows returns within a specified timeframe, which is typically thirty days from the date of delivery. This policy applies to all products purchased through dermalogica.com. Customers are encouraged to carefully review the item before initiating a return, as the product should be in its original condition. To initiate a return, customers usually need to follow a specific process, which may include providing a reason for the return and ensuring that the products are securely packaged. It is essential to include all original packaging and any accessories that were originally included with the product. This ensures that the return can be processed smoothly. In some cases, Dermalogica may not accept returns for items that have been clearly used beyond a trial or sample size. This policy is intended to maintain the quality and integrity of their products, as they want to ensure every customer receives items that are in excellent condition. Refunds are generally processed once the returned products have been received and inspected by Dermalogica. The funds are typically returned using the same payment method that was used for the original purchase. Dermalogica may also offer exchanges or store credit in certain circumstances. For the most accurate and up-to-date information regarding their return policy, it is advisable to visit the Dermalogica official website, where you can find detailed information. This can guide you through the process and inform you of any recent updates or changes to the policy.