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Denti-Cal Customer FAQ

Top Answers & How-to Guides

What is Denti-Cal's Phone Number?

The question we are asked most often is about how to talk to Denti-Cal customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Denti-Cal Customer Questions

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Coverage Information

What services are covered under Denti-Cal?

Denti-Cal, also known as the Medi-Cal Dental Program, covers a broad spectrum of dental services including preventive care like...
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Are there any out-of-pocket costs?

Denti-Cal usually offers covered dental services at no cost for enrolled low-income individuals, but there could be small...
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Are emergency dental services covered?

Emergency dental services are typically covered by the Denti-Cal Program, addressing urgent issues like pain relief and...
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Finding a Dentist

How do I find a dentist that takes Denti-Cal?

To locate a dentist who accepts Denti-Cal, visit the Denti-Cal website's provider directory to search for dentists by various...
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Can I choose my own dentist?

Individuals enrolled in the Denti-Cal program can select their own dentist, but must choose one within the Denti-Cal network...
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What should I do if my dentist does not accept Denti-Cal?

If a dentist does not take Denti-Cal, it is advisable to first confirm this with the office in case of a misunderstanding. If...
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Application Process

What are the eligibility requirements for Denti-Cal?

Denti-Cal eligibility generally requires enrollment in Medi-Cal, residency in California, and meeting income guidelines....
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How do I apply for Denti-Cal?

To apply for Denti-Cal, one must first enroll in Medi-Cal, which involves submitting an application. After enrollment,...
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Dealing with Issues

What should I do if I lose my Denti-Cal card?

If a Denti-Cal card is lost, members can access benefits using their Social Security or Medi-Cal number with the dental...
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How do I report a problem with my coverage?

To report a problem with Denti-Cal coverage, one should collect relevant information and contact their dental provider first....
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Can I appeal a denied service?

Yes, it is indeed possible to appeal a denied service within the Denti-Cal program. The appeal process begins with the provider...
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Coverage for Children

How often can I receive dental services?

The frequency of dental services under the Denti-Cal program varies by service type and individual needs. Basic preventive care...
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Is Denti-Cal available for children?

Denti-Cal offers dental services for children under twenty-one, providing access to essential care, including preventive and...
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Updating Information

How can I update my personal information?

To update personal details in the Denti-Cal system, individuals must follow designated procedures, which often require either...
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What do I do if I have questions about my benefits?

To address questions about Denti-Cal benefits, one should first explore the comprehensive information found on the Denti-Cal...
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We look to the Denti-Cal issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Denti-Cal issues reported to GetHuman
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