The question we are asked most often is about how to talk to Delta Faucet Co. customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Yes, Delta Faucet offers a limited lifetime warranty on their faucets for the original purchaser, covering parts and finishes.
Asked Jul 19, 2024 5:26 PM
We have a leak under coming from flange area. Can plumbers putty be used?
While plumbers putty can often be used for small leaks, it's not recommended for a permanent fix, particularly in the flange area. The flange can be under significant pressure, and over time, any temporary fix like putty may fail. It's highly recommended to replace any faulty parts in your Delta Faucet to prevent further issues. Delta Faucet products come with a Lifetime Limited Warranty that covers parts and finishes, so you may be eligible for replacement parts at no cost. It's essential to seek the help of a professional if you're not comfortable doing this repair yourself.
Asked Jun 11, 2024 9:44 PM
The model number is not anywhere to be found on the cartridge, or any trim. How would I go about identifying my type of faucet?
If you can't find the model number on the cartridge or trim, you can still identify your faucet. You can do this by taking a picture of your faucet and comparing it with the images of the different models shown on our official website. Pay close attention to the features, style, finish, and design to find a match. If the faucet is a part of a larger ensemble, like a bathroom or kitchen suite, identifying the other components may also help narrow down the potential faucet models.
Asked Jun 4, 2024 8:23 PM
Help me with my Delta Faucet Co. customer service issue
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