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Dell (Canada) Customer FAQ

Top Answers & How-to Guides

What is Dell (Canada)'s Phone Number?

The question we are asked most often is about how to talk to Dell (Canada) customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is Dell Canada's policy on international shipping?

Dell Canada offers international shipping to select countries. However, the availability and shipping charges may vary depending on...
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Returns

What is Dell Canada's return policy?

Dell Canada's return policy allows customers to return products within 30 days from the date of purchase for a full refund, subject...
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Shipping

How long does shipping usually take?

Shipping times with Dell Canada typically range from 2 to 7 business days, depending on the product and destination. This estimated...
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Payment

What payment methods does Dell Canada accept?

Dell Canada accepts various payment methods to ensure a convenient and secure shopping experience. Customers can choose from major...
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Customization

Can I customize/configure my Dell Canada order?

Yes, customers can easily customize and configure their Dell Canada orders. Dell offers a wide range of customization options to meet...
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Warranty

What is the warranty period for Dell Canada products?

The warranty period for Dell Canada products varies depending on the type of product. Typically, Dell offers a standard one-year limited...
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Financing

Are there any financing options available for Dell Canada purchases?

Yes, Dell Canada offers financing options for purchases. You can choose to finance your purchase through Dell Financial Services, which...
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Software

Do Dell Canada products come with pre-installed software?

Yes, Dell Canada products do come with pre-installed software. Dell believes in providing a hassle-free experience for its customers...
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Recycling

What is Dell Canada's recycling program for old electronics?

Dell Canada's recycling program offers customers a convenient and eco-friendly solution for disposing of old electronics. The program,...
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Order Modification

Can I cancel or modify my Dell Canada order after it has been placed?

Yes, customers have the option to cancel or modify their Dell Canada order after it has been placed. However, it is important to note...
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Promotions

Are there any discounts or promotions available for Dell Canada products?

Yes, Dell Canada frequently offers discounts and promotions on their products. These discounts and promotions can vary, so it is advisable...
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International Shipping

What is Dell Canada's policy on international shipping?

Dell Canada offers international shipping to select countries. However, the availability and shipping charges may vary depending on...
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