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Decorplanet.com Customer FAQ

Top Answers & How-to Guides

What is Decorplanet.com's Phone Number?

The question we are asked most often is about how to talk to Decorplanet.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is your privacy policy?

At Decorplanet.com, we prioritize the privacy and security of our customers. Our privacy policy dictates how we collect, use, and protect We utilize industry-standard security measures to safeguard your information from unauthorized access, ensuring a safe and secure online shopping environment. Additionally, our website may use cookies to enhance your browsing experience, track purchases, and personalize content. However, you have the option to decline cookies if you prefer. Rest assured, at Decorplanet.com, your privacy is of utmost importance to us, and we strive to maintain the highest standards in protecting your personal data....
Ask any question you have about Decorplanet.com customer service, get an answer now.

Ordering

How do I place an order?

To place an order on Decorplanet.com, simply browse our website and add the desired items to your shopping cart. Once you have finished...

Can I cancel or change my order after it has been placed?

Yes, you can cancel or change your order after it has been placed, but only if it hasn't been shipped yet. We understand that circumstances...

Payment

What payment methods do you accept?

We accept various payment methods to offer convenience to our customers. At Decorplanet.com, you can securely make payments through...

Returns

What is your return policy?

Our return policy at Decorplanet.com allows customers to return most merchandise within 30 days of delivery for a full refund. The...

Shipping

Do you offer international shipping?

Yes, Decorplanet.com offers international shipping. We understand that our customers come from all around the world and we are committed...

How long does shipping take?

At Decorplanet.com, we strive to provide prompt and efficient delivery of our products. The duration of shipping varies depending on...

Can I track my order?

Yes, you can track your order on Decorplanet.com. Once your order has been shipped, you will receive a confirmation email with a tracking...

Warranty

What is your warranty policy?

Our warranty policy at Decorplanet.com ensures that all our products are free from defects in material and workmanship. We strive to...

Services

Do you offer installation services?

Yes, Decorplanet.com offers professional installation services for the convenience of our customers. We understand that installing...

Samples

Can I request a sample of a product before purchasing?

Yes, Decorplanet.com welcomes sample requests before purchasing. We understand that choosing the right product for your home is crucial,...

Discounts

Do you offer any discounts or promotions?

Yes, at Decorplanet.com, we do offer discounts and promotions to make your shopping experience even more rewarding. Our dedicated team...

Privacy

What is your privacy policy?

At Decorplanet.com, we prioritize the privacy and security of our customers. Our privacy policy dictates how we collect, use, and protect We utilize industry-standard security measures to safeguard your information from unauthorized access, ensuring a safe and secure online shopping environment. Additionally, our website may use cookies to enhance your browsing experience, track purchases, and personalize content. However, you have the option to decline cookies if you prefer. Rest assured, at Decorplanet.com, your privacy is of utmost importance to us, and we strive to maintain the highest standards in protecting your personal data....

Help me with my Decorplanet.com customer service issue

Ask any question you have about Decorplanet.com customer service. We will do our best to get you answers right away.
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