What is your return policy?

Asked a year ago
Our return policy at Decorplanet.com allows customers to return most merchandise within 30 days of delivery for a full refund. The products must be unused, in their original condition, and in their original packaging. We offer this return option to provide customers with complete satisfaction and guarantee their shopping experience. However, certain items such as clearance products, customized or special orders, and opened medicine cabinets are non-returnable. Additionally, customers are responsible for the return shipping costs, and a restocking fee may apply for some items. Please note that returns or exchanges for products damaged in transit or those with manufacturing defects are handled separately. For more detailed information or assistance regarding returns, our customer service team is available to guide and support our valued customers throughout the process.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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