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DC Shoes Customer FAQ

Top Answers & How-to Guides

What is DC Shoes's Phone Number?

The question we are asked most often is about how to talk to DC Shoes customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent DC Shoes Customer Questions

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Product Information

What types of products does DC Shoes offer?

DC Shoes specializes in a variety of products, focusing on skateboarding and snowboarding. They offer high-quality skate shoes,...
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Are DC Shoes suitable for skateboarding?

DC Shoes are well-known for being ideal for skateboarding, combining both style and performance. They are crafted with durable...
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How can I tell if I have a genuine pair of DC Shoes?

To verify the authenticity of DC Shoes, inspect material quality, craftsmanship, and the clarity of logos. Also, check labels...
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What is the history behind the DC Shoes brand?

DC Shoes, founded in 1994 by Damon Way and Ken Block, started with a focus on skateboarding and snowboarding footwear, aiming...
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Returns and Warranty

Can I return or exchange shoes purchased from DC Shoes?

DC Shoes allows returns or exchanges of unworn or defective shoes within thirty days of purchase. Items must be in original...
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Do DC Shoes offer a warranty on their products?

DC Shoes typically offers a warranty for their products that covers manufacturing defects for a set time after purchase. This...
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Shoe Sizing and Care

How can I find my shoe size for DC Shoes?

To find the appropriate shoe size for DC Shoes, measure your foot on paper and refer to the size chart available on their...
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How do I care for my DC Shoes?

To properly care for DC Shoes, regular cleaning is crucial to prevent dirt buildup. Use a soft cloth or mild soap and water for...
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What is the best way to clean skate shoes?

To clean skate shoes, start by removing laces and insoles for accessibility. Use a stiff brush for the soles and a mild soap...
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Promotions and Discounts

Are there any promotions or discounts available on DC Shoes?

DC Shoes frequently holds various promotions and discounts, like seasonal sales and specific product offers. It is beneficial...
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Do you offer a loyalty program for frequent customers?

DC Shoes does not have a widely promoted loyalty program, but they frequently offer discounts and promotions on their website....
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Shopping Availability

Where can I find the latest styles from DC Shoes?

The official DC Shoes website is the best place to discover the latest styles, along with authorized retailers and skate shops....
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Can I find DC Shoes in stores, or are they only available online?

DC Shoes are available at various retail locations, including skate shops and larger sporting goods stores, in addition to...
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Updates and Collaborations

Are there collaborations with artists or other brands?

DC Shoes frequently collaborates with various artists and brands, resulting in unique footwear and apparel that merge skate...
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How can I stay updated on new releases and trends from DC Shoes?

To stay informed about new releases and trends from DC Shoes, regularly check their official website for new arrivals,...
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We look to the DC Shoes issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
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