What is the return policy?

CycleAware has a customer-friendly return policy designed to ensure satisfaction with their products. Generally, if a customer is not entirely pleased with an item, they are allowed to return it within a specific time frame. Typically, this time frame is around thirty days from the date of purchase. The returned items should be in original, unused condition and must include all original packaging, tags, and accessories if applicable. This practice helps ensure that the products remain in a condition that can be resold, which is beneficial for both customers and CycleAware. To initiate a return, customers might need to provide a receipt or proof of purchase. It is advisable to follow any specific instructions outlined on the packaging or the website regarding the return process. Customers are usually responsible for return shipping costs unless the return is prompted by an error on the part of CycleAware, such as incorrect or defective items. For exchanges, customers could be required to return the original item before receiving a replacement or might need to place a new order for the item they wish to exchange for. In case of any further questions or clarifications regarding the return policy, individuals may find it helpful to check the current CycleAware website, as policies and procedures may evolve over time.