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Curtainworks.com Customer FAQ

Top Answers & How-to Guides

What is Curtainworks.com's Phone Number?

The question we are asked most often is about how to talk to Curtainworks.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Curtainworks.com customer service, get an answer now.

Recent Curtainworks.com Customer Questions

Help me with my Curtainworks.com customer service issue

Ordering and Payments

How do I place an order?

To place an order on Curtainworks.com, customers need to browse the selection, choose items, and add them to the cart. After...

What payment methods do you accept?

Curtainworks.com offers various payment methods, including major credit cards like Visa and American Express, as well as...

Do you offer international shipping?

Curtainworks.com primarily caters to U.S. customers, and their international shipping options may be limited. However,...

Shipping and Returns

How can I track my order?

Customers can track their orders from Curtainworks.com by visiting the website's order tracking section, entering their order...

Can I return or exchange a product?

Customers are generally able to return or exchange products within thirty days if items are in their original condition. Custom...

What is your return policy?

Curtainworks.com has a return policy that typically allows returns within thirty days of purchase, provided items are unused...

Products and Services

Do you offer discounts or promotions?

Curtainworks.com often has various discounts and promotions on window treatments and décor, including seasonal sales and...

Can I request fabric samples?

Curtainworks.com allows customers to request fabric samples to evaluate colors and textures before purchasing. Customers can...

Do you offer installation services?

Curtainworks.com does not provide installation services for its products. Instead, the focus is on selling various curtains and...

Do you offer a custom size service for curtains?

Currently, Curtainworks.com does not feature a custom size service for curtains. Nevertheless, they provide a variety of...

What materials are available for curtains and drapes?

Curtainworks.com provides an extensive selection of curtain and drape materials, including polyester for durability, cotton for...

Care and Measurements

What is your privacy policy?

Curtainworks.com prioritizes customer privacy and has a detailed privacy policy explaining how personal information is...

Are fabric care instructions provided with your products?

Curtainworks.com values customer satisfaction and generally includes fabric care instructions with their products. These...

Can I get a measurement guide for curtains?

When measuring for curtains from Curtainworks.com, accurately measure window width and length, adding six to twelve inches to...
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