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CuraScript Customer FAQ

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What is CuraScript's Phone Number?

The question we are asked most often is about how to talk to CuraScript customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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CuraScript Overview

What is CuraScript?

CuraScript is a healthcare organization focusing on pharmacy and medication management services, ensuring timely delivery of...
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What types of medications does CuraScript provide?

CuraScript supplies a variety of specialty medications designed for complex health issues like oncology, autoimmune disorders,...
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Does CuraScript provide any specialty pharmacy services?

CuraScript offers specialty pharmacy services that focus on medications for complex and chronic conditions. They provide...
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Ordering Medications

Do I need a prescription to order medications from CuraScript?

In general, ordering medications from CuraScript requires a prescription because they specialize in specialty drugs and...
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Is there a minimum or maximum order quantity for medications?

CuraScript does not set fixed minimum or maximum order quantities as they vary based on medication type, patient needs, and...
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Are there any restrictions on medication types I can order through CuraScript?

CuraScript does have restrictions on medication types, influenced by state and federal laws. Controlled substances require...
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Delivery and Tracking

How long does it take for medications to be delivered?

Delivery times for medications from CuraScript can vary widely based on factors like medication type, shipping choice, and...
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Can I track my medication order?

CuraScript allows customers to track their medication orders using a tracking number or link provided upon shipment. Updates...
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What steps does CuraScript take when medication requires refrigeration during shipping?

CuraScript follows strict protocols for shipping refrigerated medications, using specialized packaging that maintains the...
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Payment and Discounts

What payment options are available for ordering through CuraScript?

CuraScript provides several payment methods, primarily major credit and debit cards, potentially including checks or money...
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Are there any discounts or savings programs available?

CuraScript provides various savings programs and discounts to assist patients in obtaining medications at lower costs. These...
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Refills and Returns

Can I request refills for my medications through CuraScript?

CuraScript allows patients to request medication refills either through their healthcare provider or its online platform. The...
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What is the return policy for medications ordered through CuraScript?

CuraScript's return policy states that medications cannot be returned once dispensed due to safety and contamination risks,...
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Medication Safety

What should I do if my medication is not available through CuraScript?

If a medication is unavailable through CuraScript, first check their website for possible updates on inventory. Consulting a...
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How does CuraScript ensure the safety and quality of its medications?

CuraScript prioritizes medication safety and quality by following strict regulatory standards and quality control measures...
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