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CreationWatches.com Customer FAQ

Top Answers & How-to Guides

What is CreationWatches.com's Phone Number?

The question we are asked most often is about how to talk to CreationWatches.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you have a dealer locator?

CreationWatches.com does not offer a dealer locator as it operates mainly as an online retailer, allowing customers to shop...

What should I do if I forgot my password?

If a user forgets their password for CreationWatches.com, they can reset it by clicking the "Forgot Password" link on the login...
Ask any question you have about CreationWatches.com customer service, get an answer now.
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Recent CreationWatches.com Customer Questions

Help me with my CreationWatches.com customer service issue

Order Tracking

How can I track my order?

To track an order from CreationWatches.com, customers should go to the order tracking section on the website, enter their order...
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Can I cancel or modify my order after it has been placed?

Once an order is placed on CreationWatches.com, cancellation or modification is possible only if the order has not yet been...
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Returns and Warranties

What should I do if I receive a defective or damaged item?

If an item from CreationWatches.com appears defective or damaged, first inspect and document the issue with photos. Then,...
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Do you offer any warranties on your products?

CreationWatches.com does offer warranties that vary by brand and model, generally covering defects in materials and...
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What is your return policy?

CreationWatches.com has a customer-friendly return policy that typically allows returns within about fourteen days, requiring...
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Shipping Information

Do you offer international shipping?

CreationWatches.com does provide international shipping, allowing worldwide access to their watches. Shipping costs and times...
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How long does shipping usually take?

Shipping durations on CreationWatches.com vary by destination and shipping method. Standard international shipping typically...
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Payments and Discounts

What payment methods do you accept?

CreationWatches.com provides various payment options, including major credit cards like Visa, MasterCard, and American Express,...
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Do you offer any discounts or promotions?

CreationWatches.com regularly offers various discounts and promotions including seasonal sales and clearance events. Customers...
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Product Authenticity

Are your watches authentic?

CreationWatches.com offers a wide selection of genuine watches from trusted brands, sourced directly from manufacturers and...
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How can I tell if a watch is authentic?

When determining if a watch is genuine, examine craftsmanship for quality and weight, check the movement for smoothness,...
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Product Information

What is the process for my watch repair?

CreationWatches.com handles watch repairs with great care, starting with identifying the repair needs. Customers typically send...
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What brands of watches do you carry?

CreationWatches.com features a wide range of watch brands, including Seiko, Casio, Citizen, Hamilton, Orient, Bulova, and...
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Account Management

Do you have a dealer locator?

CreationWatches.com does not offer a dealer locator as it operates mainly as an online retailer, allowing customers to shop...
Read more

What should I do if I forgot my password?

If a user forgets their password for CreationWatches.com, they can reset it by clicking the "Forgot Password" link on the login...
Read more
We look to the CreationWatches.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
CreationWatches.com issues reported to GetHuman
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