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CreationWatches.com Customer FAQ

Top Answers & How-to Guides

What is CreationWatches.com's Phone Number?

The question we are asked most often is about how to talk to CreationWatches.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you have a physical store location?

No, we do not have a physical store location. CreationWatches.com is an online retailer specializing in luxury watches. We operate...
Ask any question you have about CreationWatches.com customer service, get an answer now.
Contact CreationWatches.com customer service

Order Tracking

How can I track my order?

After placing an order with us, you will receive a tracking number to keep tabs on your purchase. Simply input this code on the designated...
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Returns and Exchanges

What should I do if I receive a defective or damaged item?

If you receive a defective or damaged item, please contact our customer service team as soon as possible to report the issue. Make...
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What is your return policy?

Our return policy at CreationWatches.com allows customers to return their purchases within 30 days of receiving the item. We understand...
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About CreationWatches

What is CreationWatches.com?

CreationWatches.com is a reputable online retailer specializing in authentic and affordable watches. We offer a wide range of timepieces,...
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International Shipping

Do you offer international shipping?

Yes, we offer international shipping on our website. We understand that our customers come from all over the world, and we are committed...
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Payment Methods

What payment methods do you accept?

We accept a variety of safe and secure payment options to ensure a convenient shopping experience. At CreationWatches.com, we offer...
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Warranties

Do you offer any warranties on your products?

Yes, at CreationWatches.com, we proudly offer warranties on all our products. We understand the importance of customer satisfaction...
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Order Changes

Can I cancel or modify my order after it has been placed?

Yes, you can cancel or modify your order after it has been placed, but please be informed that we have a limited window for cancellations...
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Promotions

Do you offer any discounts or promotions?

Yes, we offer discounts and promotions to our valued customers. At CreationWatches.com, we understand the importance of affordability...
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Product Authenticity

Are your watches authentic?

Yes, all the watches sold at CreationWatches.com are guaranteed to be 100% authentic. We are an authorized retailer for all the brands...
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Shipping Time

How long does shipping usually take?

We offer swift and reliable shipping options to ensure prompt delivery. The time frame for shipping usually varies depending on your...
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Physical Store

Do you have a physical store location?

No, we do not have a physical store location. CreationWatches.com is an online retailer specializing in luxury watches. We operate...
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Help me with my CreationWatches.com customer service issue

Ask any question you have about CreationWatches.com customer service. We will do our best to get you answers right away.
We look to the CreationWatches.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
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