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Courtneyscandles.com Customer FAQ

Top Answers & How-to Guides

What is Courtneyscandles.com's Phone Number?

The question we are asked most often is about how to talk to Courtneyscandles.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Courtneyscandles.com Customer Questions

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Order and Shipping

How can I track my order?

To track an order from Courtneyscandles.com, customers generally receive an email confirmation with order details and a...
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How long does shipping typically take?

Shipping durations from Courtneyscandles.com differ based on factors like destination and method chosen. Typically, orders are...
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Do you offer international shipping?

Courtneyscandles.com does not clearly outline its international shipping policies on discussion boards, so to find accurate...
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Can I cancel or modify my order after it has been placed?

After placing an order at Courtneyscandles.com, cancellations or modifications might be possible depending on the order's...
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What if my candle arrives damaged?

Should a candle arrive damaged, it is important to inspect both the packaging and the product. Taking clear photographs and...
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Product Information

What types of candles are available on Courtneyscandles.com?

Courtneyscandles.com offers an extensive selection of candles, including pillar, votive, and tealight options. They feature...
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Do you offer scented or unscented candles?

Courtneyscandles.com provides a charming variety of both scented and unscented candles. The scented options feature premium...
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What sizes are available for the candles?

Courtneyscandles.com provides multiple candle sizes, including small votives for subtle scents, medium jars for everyday use...
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Can I customize the fragrance of a candle?

Courtneyscandles.com has a vast range of candle fragrances for customers to choose from, but they do not typically offer...
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Are there any restrictions on shipping certain types of candles?

Shipping restrictions for candles depend on factors like wax type, embedded materials, and hazardous material regulations. Some...
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Are the candles made with natural ingredients?

Courtneyscandles.com focuses on quality, often using natural ingredients like soy wax and beeswax for their eco-friendly...
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How should I care for and store my candles?

Proper care and storage of candles can extend their life and performance. Keep them in a cool, dry place away from sunlight and...
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Returns and Policies

Do you offer any discounts or promotions?

Courtneyscandles.com often features a range of discounts and promotions, including seasonal sales and special offers. Customers...
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What is your return policy?

Courtneyscandles.com features a customer-friendly return policy allowing returns within thirty to sixty days, provided items...
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Gifts and Events

Do you offer candle-making workshops or events?

Courtneyscandles.com focuses on selling high-quality candles and usually does not offer candle-making workshops or events....
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Can I purchase gift cards for Courtneyscandles.com?

Currently, Courtneyscandles.com does not sell gift cards. Instead, customers can choose from a variety of candles and fragrance...
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