What is your return policy?

Our return policy at Courtneyscandles.com is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a full refund or exchange. The items must be unused, in their original packaging, and accompanied by the proof of purchase. In case of damaged or defective products, please contact our customer service team within 48 hours of receiving the order. We will gladly provide a replacement or refund for the damaged items. However, please note that personalized or custom products cannot be returned unless there is an error on our part. For more details on our return policy and instructions on how to initiate a return, please visit our website or reach out to our customer service. Your satisfaction is our top priority.