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Couples Resorts Customer FAQ

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What is Couples Resorts's Phone Number?

The question we are asked most often is about how to talk to Couples Resorts customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Couples Resorts Customer Questions

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Guest Services

Can I purchase gift cards for Couples Resorts?

Yes, Couples Resorts offers gift cards that can be used for various services at their Jamaican properties. These cards are...
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Do Couples Resorts offer transportation services?

Couples Resorts do provide transportation services, including complimentary airport transfers to and from the resort. Guests...
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Is there a loyalty program for returning guests at Couples Resorts?

Couples Resorts offers a loyalty program called "Couples Repeat Guest" to reward returning visitors. This program provides...
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Are there age restrictions for guests at Couples Resorts?

Couples Resorts caters to adults only, requiring all guests to be at least eighteen years old for check-in. This policy ensures...
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How do I find special promotions for Couples Resorts?

To discover special offers from Couples Resorts, regularly check their official website for exclusive promotions and discounts....
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Dining and Drinks

Are meals and drinks included in the Couples Resorts package?

Couples Resorts offers an all-inclusive package that includes meals and drinks. Guests can enjoy diverse dining options,...
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What distinguishes Couples Resorts from other all-inclusive resorts?

Couples Resorts stands out by focusing exclusively on couples, creating romantic settings with unique atmospheres at each...
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Reservations and Policies

How can I make a reservation at Couples Resorts?

To reserve at Couples Resorts, one can go to their website, select a location in Jamaica, choose travel dates and guest...
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What is the check-in and check-out policy at Couples Resorts?

Couples Resorts typically has a check-in time of 3:00 PM and check-out at 11:00 AM. They offer warm hospitality upon arrival...
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What are the cancellation policies for Couples Resorts?

Couples Resorts cancellation policies vary based on booking method and timing. Generally, cancellations well in advance may...
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Accommodations and Amenities

Are spa services available at Couples Resorts?

Couples Resorts offers spa services that enhance guest experiences through relaxation and rejuvenation. With a variety of...
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What dining options can I expect at Couples Resorts?

Couples Resorts presents a diverse dining experience, featuring multiple restaurants with a mix of Jamaican and international...
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What kind of accommodations do Couples Resorts offer?

Couples Resorts features a range of accommodations tailored for romantic experiences, including various rooms and suites with...
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Activities and Events

What activities are available at Couples Resorts?

Couples Resorts presents a variety of activities for guests, including water sports like snorkeling and scuba diving, land...
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Can I host special events at Couples Resorts?

Couples Resorts primarily focuses on romantic getaways but does host special events like weddings and anniversaries. Each...
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Are there any water sports or activities available at Couples Resorts?

At Couples Resorts, guests can engage in a variety of complimentary water sports including snorkeling, kayaking, and...
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