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What should I do if my costume doesn't match the description?

Asked 3 months ago
If a costume does not match the description provided on CostumeCraze.com, it is important to first review the product page again to ensure that any specifications, sizes, or details are clearly understood. Sometimes, images and descriptions can vary in interpretation, so verifying these details might shed light on the situation. In the event that the costume indeed does not correspond with what was promised, customers typically have options. They can consider returning or exchanging the item based on the policy outlined by CostumeCraze.com. Each product should come with specific details regarding return procedures, conditions for exchanges, and any timeframes that are relevant for returns. Customers usually find this information on the website's return policy section. Pictures of any discrepancies may be helpful if one needs to provide evidence regarding the mismatch. It is always beneficial to act promptly, ensuring all actions align with the website’s guidelines. Lastly, for further assistance, one might look on the current web page for any contact information that can help address specific concerns directly.
Answered Sep 8th 2025

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