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What is the return policy?

Asked 2 years ago
CostumeCraze.com has a return policy that is designed to accommodate customers' needs while ensuring that the items remain in good condition for resale. Generally, customers have a specified timeframe in which they can return items. Most returns must be initiated within a certain number of days after the delivery date. It is important that costumes and accessories be unworn, unopened, and in their original packaging to be eligible for a full refund. Certain items, such as those that are personalized or custom-made, may not be returnable. In addition, any items that have been used or show signs of wear may also be ineligible for a refund. To initiate a return, customers typically need to follow specific steps outlined on the website. This may include filling out a return request form or obtaining a return authorization. To find more precise details about the return policy, including specific timeframes and exceptions, it is advisable to consult the information located on the current webpage of CostumeCraze.com. There, customers can find the most accurate and up-to-date details regarding returns and exchanges.
Answered Sep 8th 2025

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