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Copyworks USA Customer FAQ

Top Answers & How-to Guides

What is Copyworks USA's Phone Number?

The question we are asked most often is about how to talk to Copyworks USA customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Copyworks USA Customer Questions

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Printing Options

What types of printing options do you provide?

Copyworks USA provides various printing options, including digital, offset, and wide format printing, as well as finishing...

Is there a minimum order quantity for printing?

Copyworks USA usually does not have a strict minimum order quantity for their printing services, allowing customers to print...

What materials do you use for printing?

Copyworks USA provides a diverse array of printing materials, including standard papers for documents and brochures, specialty...

File Uploads

Can I upload my own design files for printing?

Yes, customers can typically upload their own design files for printing at Copyworks USA. This allows for custom products using...

What file formats are accepted for design uploads?

Copyworks USA allows various file formats for design uploads, including PDF, JPEG, TIFF, and PNG, as well as Microsoft Word and...

Turnaround and Shipping

What is the turnaround time for printing orders?

Turnaround times for printing orders at Copyworks USA usually range from one to three business days but can vary based on...

Do you offer rush or expedited printing services?

Copyworks USA provides rush or expedited printing services, allowing quicker turnaround times for urgent needs. Customers...

Do you offer shipping or local pickup options?

Copyworks USA generally offers both shipping and local pickup to meet different customer preferences. Customers can select...

Payment and Policies

What payment methods are accepted by Copyworks USA?

Copyworks USA generally accepts major credit and debit cards, along with cash in some locations. Some branches may also allow...

What is your return or refund policy?

Copyworks USA aims for customer satisfaction, but refund and return policies vary depending on the services or products....

Order Tracking and Proofs

Can I track the status of my order?

Customers can generally track their order status with Copyworks USA via confirmation emails and online account tools. Details...

Can I have a proof of my design before the final print?

Copyworks USA usually provides proofing services, allowing customers to review designs before final printing. This can include...

Design and Bulk Orders

Do you provide design services for custom prints?

Copyworks USA provides custom printing services and some locations offer basic design help, though services can vary by branch....

Are there discounts for bulk printing orders?

Copyworks USA generally provides discounts for bulk printing orders, as is standard in the printing industry. These discounts...

What is the process for ordering large volume prints?

Ordering large volume prints from Copyworks USA involves identifying project specifics like size and paper type, preparing...
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